Rod Brouhard is an emergency medical technician paramedic (EMT-P), journalist, educator, and advocate for emergency medical service providers and patients" /> Rod Brouhard is an emergency medical technician paramedic (EMT-P), journalist, educator, and advocate for emergency medical service providers and patients" />


Rod Brouhard is an emergency medical technician paramedic (EMT-P), journacác mục, educator, and advocate for emergency medical service providers & patients.">

Rod Brouhard is an emergency medical technician paramedic (EMT-P), journalist, educator, & advocate for emergency medical service providers and patients.

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Shereen Lehman, MS, is a healthcare journamenu and fact checker. She has co-authored two books for the popular Dummies Series (as Shereen Jegtvig).

You"ve sầu called 911. Now what? Who"s going khổng lồ walk in the door and how long will it take for them khổng lồ get there? Is there anything you need lớn bởi before help arrives?


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The answers lớn these questions depover on the reason you called 911and where you are. You"ll get a completely different response khổng lồ your 911 Gọi if you"re in Monterey, CA then you will in Monterey, TN. And, you probably don"t want the same folks khổng lồ show up if your car is on fire as you bởi vì for an intruder in your house.

Calling for Help

First, calling for help can be scary và may even seem overwhelming at the time. It doesn"t really matter how fast rescuers get khổng lồ you; it will seem like an eternity.

Rethành viên, the person who answers the phone when you Call 911 is trained to lớn walk you through the process. Be calm and listen lớn the questions that theyask. Answer as clearly as you can & stay on the line. Never hang up until you are told lớn do so by the 911 dispatcher.

That doesn"t mean there aren"t a few tips that can help ensure that help arrives as quickly as possible & brings the right equipment. Here are the two things you should really know when you make that call:

Your location: It sounds ridiculous, but any doubt about your location will slow things down. Be clear, especially if you"re calling 911 on a di động phone. The dispatcher might not be able lớn use your phone lớn find you, so it"s especially important to know where you are and where the person who needs help is located.What you need: Do you need an ambulance, the fire department, or a police officer? Say it up front. In many places around the country (và around the world) the people who answer your 911 hotline might not be the folks who will ultimately be sending what you need. Often, the police department will answer 911 initially, but then transfer the hotline khổng lồ a medical dispatch center once they figure out you are having a medical emergency.

An Ambulance Is on the Way... & Who Else?

As soon as it is clear to lớn the dispatcher what type of emergency you are having and where you are located, he or she will start the crews rolling.Let"s start by taking a look at 911 calls for medical emergencies.

Most of the time, the ambulance isn"t going to lớn come without some help. There are usually two caregivers on an ambulance. Often, it"s a paramedic & an EMT. On the way lớn the hospital, one is going lớn drive while the other provides medical care in the bachồng. In dire situations, especially on the top floor of a four-story building or when multiple people are needed to lớn provide care (such as performing CPR), the ambulance will be joined by some other size of first responders.

That extra help for the ambulance crew comes in many forms depending on where you live sầu. In most places, the first responders are firefighters in a fire engine, but it can also be a lone paramedic in an SUV or a police officer in a patrol car. In some parts of the country, it might be a whole slew of volunteer firefighters in their own personal pickup trucks arriving well ahead of the ambulance.

Is there something the responders need lớn know khổng lồ find you once they get lớn your address? Is your home clearly marked? Are you able to lớn describe that weird side driveway to your apartment complex? These are things you should know so you can tell the dispatcher while crews are on their way lớn your trang chính. Write them down. Ask your neighbors if they"ve sầu had trouble getting help and ask them what the pitfalls were.

In some cases, an ambulance all by itself is enough khổng lồ take care of your medical issue. Indeed, maybe the ambulance doesn"t even need to lớn turn on the lights & siren. Regardless whether your medical condition is deemed an emergency where flashing lights và a wailing siren are necessary or not, there are a few things you can vì while waiting for the ambulance to make the whole process smoother.

What lớn Do While Waiting

Follow any instructions the 911 dispatcher has for you. Rethành viên not khổng lồ hang up. The ambulance can be on the way long before the dispatcher is finished asking you questions or giving you instructions.

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Before the first firefighter or paramedic walks in your door, make sure you have everything you need. Gather your medical information. Do you have any chronic illnesses, especially related lớn your heart, lungs, brain, or blood pressure? Do you take medications? Do you have sầu any allergies to medications?

Write all of this Don"t wait until you have sầu to lớn Gọi an ambulance lớn get ready. Put all of this information on one page of paper so you can quickly provide your medical history khổng lồ the caregivers who arrive sầu.

Do you have pets? If they will try to attaông chồng the paramedics or try to lớn escape when the front door is opened, loông chồng them up if you can. If you can"t secure them, tell the dispatcher before the emergency crews arrive sầu. Dealing with a chaotic pet can distract the paramedics from your medical care or put extra căng thẳng on you.

What Happens When They Get There?

As soon as the paramedics or the firefighters walk in, they"re going khổng lồ take stoông chồng of the situation. They"ll vị it very quickly; you might not even notice it. They"ll look around and note the conditions of your trang chủ. They"ll look at your skin to lớn see if you"re flushed or pale. They"ll notice whether your skin is dry or sweaty.

Before they ask the first question or set their equipment down next to lớn you, they"ll know if you"re dangerously sichồng or if they have a few minutes to lớn assess you some more. Regardless, you are in good hands now.

When it"s time lớn put you in the ambulance and take you to lớn the emergency department, the decision of where to take you will be made through a combination of asking your preference và taking advantage of the strengths of each hospital. If you"re having a heart attaông chồng, for example, it makes sense lớn take you khổng lồ a hospital with the ability khổng lồ persize heart catheterization. The paramedics might even have sầu protocols that dictate where they must go. Express your preferences, then work with them to lớn figure out what"s best.

When the Emergency Is Not Medical

Medical emergencies are only one kind of 911 call. Police and firefighters respond to lớn plenty of other types of calls for help. How you behave sầu in those situations depends entirely on what it is. There are too many different examples to go through every possibility here, but you can plan for a couple of comtháng emergencies.

Active shooter emergencies are violent attacks usually carried out by lone gunmen against unarmed groups of people in a public location. The way to lớn respond lớn these incidents is lớn run if you can, hide if you can"t, và fight if you have no other choice. call 911 when you get the chance, but get yourself lớn safety first.

Fires can build much faster than you might realize. Even a small fire will grow to lớn engulf an entire room in under two minutes. Get out of the building before you Điện thoại tư vấn 911. It could seem as if you have time, but you don"t.

Plenty of other emergencies are worthy of a gọi lớn 911. In every case, follow the instructions of the 911 dispatcher. They are your lifeline.

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